Support | RADVISION

Support

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RADVISION's global support team provides customers with comprehensive support programs that are underwritten and delivered by secure, high-quality operational, administration and maintenance systems. These systems enable RADVISION specialists to handle support issues on a day-to-day basis with optimal accessibility and high quality of service

Support Programs

Variety of installation, service, support and maintenance programs.

Online Support

Support calls, detailed reports and RADVISION’s rich knowledge base.

Developers Support

3G-324M Bug Fixes, H.323 Bug Fixes and SIP Toolkit Bug Fixes

Training Center

RADVISION’s global training center offers a wide range of courses.

RADVISION Support provides full technical and product support to customers for equipment supplied over the life of the network. Experienced and technically proficient technicians and engineers manage this third-tier support and deliver fast and efficient response time.

RADVISION offers a variety of services beyond basic support, such as Training (Basic and Advanced); Extended Replacement Parts & Service; Software Upgrades; and Extended 24/7 Third Line Action Line provided from RADVISION’s Regional Support Centers.


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